ACCOUNTABLE TO:

Centre Manager



WORKING HOURS: 47

hours per week



SALARY: £6.50 per

hour



TLE (The Leading

Edge) is one of the

leading providers of

courses and

consulting services

in the UK. We are

proud to deliver

high-quality

education designed

to boost the career

development of

individuals and

growth of businesses

across communities

in Ilford,

Stratford,

Walthamstow,

Hounslow, Croydon,

Romford, Harrow,

Slough, and

Birmingham. We are

currently looking

for an enthusiastic,

dynamic and

approachable

individual to join

the team in one of

our busy learning

centres.



KEY

RESPONSIBILITIES:

1 Guiding,

supporting and

motivating learners

throughout their

learning journey.

2 Setting and

marking work, giving

appropriate feedback

and maintaining

records of learners’

progress and

development.

3 Implementing an

instructional

learning programme

that will result in

learners achieving

qualifications.

4 Booking

appointments and

contacting learners

to discuss course

progression and

attendance.

5 Maintaining filing

system and

collecting required

documentation.

6 Assuring learners’

awareness regarding

company policies,

procedures and

regulations.

7 Assisting in the

development and

maintenance of

effective

administrative

procedures and

systems which are

appropriate to the

needs of the

organisation.

8 Identifying

eligibility

requirements and

collecting required

documentation.

9 Maintaining high

standards and

accuracy during

enrolment

procedures.

10 Coordinating

assessment

processes.

11 Completing ILPs,

progress reviews,

and support logs.

12 Delivering

excellent customer

service and support

for the learners.





PERSON

SPECIFICATION:

1 Competency in

English, Mathematics

and IT, along with

passion for

teaching.

2 Ability to work as

part of a team as

well as under own

initiative.

3 Ability to work

under pressure,

solve problems, and

multi-task.

4 Time management

and organizational

skills are

essential.

5 Ability to work

working effectively

with the Client

Management System

software.

6 Good interpersonal

skills and ability

to communicate with

a wide range of

different people.



BENEFITS:

1 Permanent

employment.

2 Professional

training and career

development.

3 Performance review

conducted every 6

months (salary

review subject to

performance).

4 Performance-relate

d bonuses and

incentives after

probation period.

5 Qualification

opportunities and

team-building

activities.